Frequently Asked Questions (FAQs)

How does shipping work at DFTLU?

Absolutely FREE Shipping on All Orders! Currently, we're shipping Positive vibes (and our product) across the U.S. for free***. Stay tuned as we’re working on launching our interstellar shipping to bring DFTLU to the rest of the globe.

Can I exchange an item for a different size or color?

Your Satisfaction is Our Universe. If your DFTLU piece doesn’t align perfectly with your expectations, let’s make it right. Swap it for the size or color that fits your vibe by reaching out to us via our contact form for a seamless exchange process.*

How does my purchase make a difference?

Wearing DFTLU, Impacting Earth. With every purchase, you’re not just elevating your style; you’re contributing to the protection of our majestic national parks. We’ve joined forces with the National Parks Foundation, a heroic nonprofit dedicated to safeguarding our natural treasures. A portion of each sale is donated to NPF, with the total impact announced annually. Wear your values on your sleeve and help us make a monumental difference.

Got more questions or need to reach out?

We’re Here for You, Under the Same Sky. For any inquiries, concerns, or just to share your thoughts, contact the DFTLU crew by filling out the contact form. We’re all ears and always here to help.

* for items of equal or lesser value

*** Exluding U.S Territories [Puerto Rico (PR), Guam (GU), U.S. Virgin Islands (VI), American Samoa (AS), Northern Mariana Islands (MP)], Hawaii and Alaska